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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | ustomer Service (Domestic) |
| EmploymentType | Full-time |
Genpact is Hiring Technical Graduates for Technical Voice SupportB.Tech / B.E./ BCA/ B.Sc (IT/ CS) Graduates can Directly Walkin & mention BORNA ROY on CVInterview VenueInterview Venue - Genpact sector-18,Udyog Vihar,GurgaonLandmark- Bharti Airtel buildingNearest Metro- IIFCO chowk & MG RoadTimings- 10:00 am to 2:00 pmDate:1st FebJan 2019,FridayContact HR : BORNA ROY @ 9163595111Note: Mention BORNA ROY on the top of resume as HR ReferenceDomestic Process - Semi- Technical Voice Process (Voice Support):Candidate should be able to solve the technical issues related to electronic products and home appliances and provide solution for the same. Provide Support in inbound call center and through e-mail.Document & add new issues/solutions to Knowledge Management Repository.Utilize professional techniques to retain & delight customers.Use of soft skills - Listen, Empathy, Courtesy etc.Provide quality service & resolve concerns efficiently & professionallySalary Package : 1.68 LPA - 2.5 LPAWork Location: GurgaonShift window: Day window (6am-12pm), Night window (8pm 6am) ,(Any 9 Hours in between)Carry 2 copies of updated resume, 2 passport size photograph and 1 valid government ID proof.Note - Mention BORNA ROY on the top of resume as HR reference.Do Not carry laptop and pen-drive.
Keyskills :
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