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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 5 Lakh/Yr |
| Industry | PO / Call Center |
| Functional Area | Customer Service (Domestic)Customer Service (International) |
| EmploymentType | Full-time |
Genpact Hiring for Semi Technical Voice Process!We are hiring for below Mentioned Domains :-Semi- Technical Voice Process:/ Technical Sales.1.Candidate should be able to solve the technical issues related to electronic products and home appliances and provide solution for the same.2.Provide Support in inbound call center.3.Document & add new issues/solutions to Knowledge Management Repository.4.Utilize professional techniques to retain & delight customers.5.Use of soft skills - Listen, Empathy, Courtesy etc.6.Provide quality service & resolve concerns efficiently & professionally9717439187
Keyskills :
managementprocesssoftsupportsalesbpohiringappliancesampqualityustomeroutboundknowledgeserviceinboundinboundsalesskillscollectionscollectionssalescallvoicetechnicalcenter