Head - Partnerships & Alliances (MSME Segment)

Job Description

Dear Candidate,Greeting of the day!Head - Partnerships & Alliances (MSME Segment)Responsibilities
• SECTION I: BASIC INFORMATION ON THE POSITIONPosition NameHead - HR Shared Services, Technology, Compensation & BenefitLocationThaneFunctionHuman ResourcesSub FunctionHuman ResourcesCurrent Grade7Band/ Designation3A /Deputy General ManagerReporting ToCHRO Lifestyle BusinessManager/ Individual ContributorManagerSECTION II: PURPOSE OF THE ROLEHR Operations is an integral part of the HR function providing fundamental operational support, ensuring effective service delivery and maximum client satisfaction.The HR Shared Services Head will drive strategic initiatives (like HR Technology) as well as deliver ongoing operations need of the business. This will include assisting in the execution of business strategy and generating analyses that provides insights to support key management decisions. Developing solutions that drive efficiency and help mitigate operational risk within the department.SECTION III: KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLEKey Responsibilities
  • Providing leadership and guidance to the Lifestyle HR Operations team (HR Analysts, HR Operations, Payroll, HR Technology) whose scope includes managing employee helpdesk, onboarding, off-boarding, benefits, payroll, systems, compliance and employee relations
  • Be a Subject Matter Expert in HR processes using HRIS systems
  • Drive and lead change, work collaboratively to improve processes, systems and ways of delivering HR services
  • Ensure balanced workload and coverage, maintaining active communication with the team
  • Identify gaps, mitigate risks and establish controls.
  • Ensure adherence to local labor laws & other statutory compliances, HR policies, legal and regulatory procedures.
  • Assess, develop, implement and evaluate ways of increasing efficiency across our core HR processes.
  • Ensure the team service levels meet all expectations and that the Operations team responds to all questions and requests in a timely, customer focused manner
  • Provide guidance in overall day-to-day HR operations, ensuring a smooth employee experience at all times
  • Participate in and lead operational projects as part of the Employee Services transformation roadmap
  SECTION IV: KEY RESULT AREASKey performance goals for the role: Critical outcomes of a job contributing to the organizations and roles successWeightage (should add up to100%)Management and Employment cost to revenue ratio need to be reduced15%HR Analytics30%Fair distribution of Compensation to Retain, Attract and Motivate high potential talent40%Policies , Process and Benefits alignment as per new Band Structure15%TOTAL100%SECTION V: FINANCIAL ACCOUNTABILITY & GEOGRAPHICAL SCOPE (as applicable)Financial Accountability (with exclusive authority)Manpower of Lifestyle Business (Indirect Cost Management) - 850 CrGeographical ScopePAN India, Ethiopia, USA, Dubai, BangladeshSECTION VI: KNOWLEDGE, EXPERIENCE, SKILLS AND ABILITIESEducation QualificationPost graduation in HR from Premier College with expert Knowledge on C & B, HR TechnologyTechnical & Professional Knowledge required
  • Excellent Communication skills- verbal and written
  • Proficient in Excel, PPT and Word
  • Certification in C & B, Job Evaluation, HR Technology
  (What someone NEEDS TO KNOW)Experience Required15 - 17 Years of Experience with
  • Knowledge about Payroll & Statutory Deductions
  • Knowledge about Compensation & Benefits
  • Knowledge about Project Management/ Execution skills
  • New trends in HR Technology
  • Stakeholder management
  • People Management
  (What someone NEEDS TO HAVE DONE)Essential RLC for the role
  • Purpose led Transformation
  • Breakthrough Mindset
  • Drive Results
  • Innovate & Transform
  • Customer Empathy
  • Active Collaboration
  • Inclusive Leadership
  (Essential Leadership Competencies that need to be demonstrated or how they NEED TO BEHAVE)Personal Attributes requiredStrong Interpersonal skillsInfluencingNegotiationCoaching Result orientation(Personal qualities, motivations, and preferences likely to enhance performance in the role)Domain/ Functional Skills RequiredStrategic thinking, Stakeholder Management, Liasoning,Internal (Key interactions within the organization)Nature or purpose of interactionCEO LifetsyleOccasional on Comp & Structure initiativesCHRO Lifestyle, HR Shared ServicesHigh for all Functional initiatives & ApprovalsSBU Head, Brand Head, Functional HeadOccasional on Comp & Structure initiativesExternal (Key Interactions outside the organization)Nature or purpose of interactionProvident Fund, District Compliance/ Administrative AuthoritiesModerateProfessional VendorsModerateConsultantsModerateRetail HUB & Compliance PartnersModerate
RegardsTeam HR

Keyskills :
people managementhr analyticspayrollhr administration