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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | < Rs 50,000 - 1.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic)Technical Support / Helpdesk |
| EmploymentType | Full-time |
Job DescriptionProcess Make My trip International1. Position Title: Customer Support Associates2. Line of Business: International Flight & Hotels3. Qualification: Undergraduate, Graduate, Certification/Diploma in Travel, GDS Knowledge4. Years of Experience: Freshers and Min 6 months in Ticketing/Rescheduling/GDS Queues5. GDS Knowledge preferably: Amadeus or Galileo6. Preferred Industry: Travel7. Freshers with Diploma of GDS can also applyJob Role1. How to issue tickets on GDS/LCC Portal2. Rescheduling on GDS/LCC Portal (Voluntary Re-issuance)3. GDS Queues (Schedule Change Queries/Involuntary Re-Issuance)4. Cancellation of tickets on GDS/Portal/APIRequired Skill Set1. Good command over the English language. Versant Indian: 5 or 3 and above CAT Score2. Good knowledge of system navigation3. Customer Orientation skills4. People Handling & Soft skills.
Keyskills :
command billing versant portal hotel amadeus galileo insurance sales australasia apollo english navigation raveltechnology customersupport customerrelations customerservice