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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Logistics / Courier / Transportation |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Integration and Support Apply DescriptionWe are looking for an experienced Support Engineer with 2-5 years of experience, who will L2 and L3 level support for Production systems. You will be required to work on data requests, debugging issues and integrating with internal & external systemsResponsibilityResolve client/customer issues, and data requests within the SLA.Design & manage different scripts.Generate reports based on request from client and internal stakeholdersProvide support to clients (Internal/External) on call/emails directly and providing resolution and steps.Drive RCA of recurring issues and automate manual tasksCo-ordinate with system and software releases with development teamManage the gaps in Implementation or risk assessment.Troubleshoot areas of performance and identifies effective solutions to resolve issues both immediate and for the long term.Provide service to an international user community.Qualifications2-5 years hands on experience supporting applications built in Python/JavaB.E/B.Tech/M.E/M.Tech/MCA (from reputed institutes)Good experience with any scripting languages.Good experience in writing queries to extract data from Postgres, MongoDBExperience with RestAPI, JSONExperience on Google/AWS/Azure or any other cloud infrastructure.Good understanding of SDLC life cycle and Agile methodologies.Experience with any of the ticketing tool (preferably JIRA),
Keyskills :
sdlc life cyclelife cyclercarisksdlccloudagiledesignmanualwritingsoftwarepostgresticketingscriptingdebuggingintegrationimplementationCMRPRBDperfmance