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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 6 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Individual contributor responsible for timely execution of pre defined scheduling tasks for EMEAI. 2. Point of contact for the internal European colleagues at the EMEAI SSCs 3. Responsible to escalate any potential issues to predefined internal contacts As part of scheduling team, Agent is responsible for predefined tasks as: 1. Logging calls for PM activities 2. following up with customers to get the scheduling dates 3. Setting up dates in the MRS for CE visit on site 4. Email communication with customers on future dates for PM and PM OQ activities 5. Close looping with SSC to get the response to the end customer on time and ensure customer satisfaction 6. Additional tasks may be added based on business development or other teams needs ,
Keyskills :
accountingfinanceresearchbasisbusinessconsultingfollowingupbusinessdevelopmentmrsemailvisitloggingbusinessschedulingcommunicationxecutiveNetwkingClientFollowupFollowthroughSkillsCustom