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Lead, AM, Manager- WFM

3.00 to 8.00 Years   Gurugram   14 May, 2021
Job LocationGurugram
EducationNot Mentioned
SalaryRs 3.5 - 8 Lakh/Yr
IndustryBPO / Call Center
Functional AreaBack Office Operations,Operations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Dear Candidate,Hiring for WFM for below mention profiles.Please find the job description below.Company Name: TeleperformancePosition:WFM RTA- 4 LPA ( Mohali )TL WFM - - 4.50 LPAAM WFM - - 6 LPAManager WFM - 9 LPADesired Skills: 1- Candidate should have experience in WFM at respective position in International BPO.2- Candidate should have knowledge of Forecasting, Scheduling , Capacity planning, Rostering.3- Candidate should be Excellent in communication Skills.4- Candidate should be OK with 24*7 shifts.5- Candidate should have experience in client handling.Job location: GurgaonPlease contact for Interview-Shubham -8588881626 or share CV at jobs@futureheights.co.inNote- Hiring Candidates with BPO industry with relevant Experience.ThanksShubham

Keyskills :
infrastructure capacity planningaspectforecastingwfmmxgschedulingcommunicationcustomer relationsbehavioral trainingplanningmiscapacity assessmentteamquestcapacity utilizationcapacity planningbillingiexbpocapacity management

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