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Lead B2B Retention

5.00 to 8.00 Years   Gurugram   26 Sep, 2020
Maestro Placement Consultancy Services
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Position Summary:

  • Company is looking to hire an energetic, sharp knowledgeable person in Customer Experience team as Retention Lead for B2B customers. The person should have capability to lead Retention for BusinessEnterprise Customers and enhance base revenue through UpsellCross-sellUpgrade programs.
  • Should have at least 5-8 years of Retention experience in TelecomISP sector in CorporateEnterprise Segment.
  • Has done relationship management and retention both proactive and reactive.
  • Has worked on Retention Tools Systems.
  • Has suitable experience in managing Voluntary Involuntary Churn (minimum 4-5 years)

    • KEY RESULT AREAS KEY DELIVERABLES:

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