Manager Process Excellence

Job Description

KPMG Global services has established a road map for OpEx and want to leverage on lean transformation and other OpEx methodologies to deliver Operational Improvement benefits across various Business Units & Support functions . This KGS Operational Improvement Programme ( KGS OIP ) is a major strategic initiative for KPMG Global services. This team will be the best in class transformation experts who can deliver tangible benefits across Businesses & Support Functions. A major component of the benefit target will be delivered through undertaking specific initiatives that find major efficiencies in our operations, improve the utilization levels and where appropriate reengineer the current operating model. Focus will be to reduce the non value added time, process simplification, establishing lean tools ( IT/ Non IT Kaizens, , Standard work etc.), Automation using technology, role harmonization and specialization, Running Small Group activities, establishing quality circles, Improving throughput and building effective capacity models for Resource Exchange / Movement of fungible resources from one geography to another and also lifting the operational competence are a key focus. To achieve the benefits through this approach, KGS OIP needs to provide leadership at each business unit level, Build methods and maintain consistency across the KGS ( supporting multiple verticals in Tax, Audit and Advisory services).High calibre individuals are required to drive this in each of the business division and to work with very senior leaders to identify specific opportunities, prioritize, Train people on Lean , six sigma and other operational excellence methodologies, produce business cases, Mentor and guide teams so the benefits can be delivered quickly and are sustainable. Principal Accountabilities Work closely with the Head of Transformation for KGS , BU s , Support Functional heads , Business Owners and Program managers to drive OpEx Accountable for delivering the operational excellence benefit component of the overall OIP programme ( ~10 to 15 X Budgeted cost) Collaborate with other BU COO s to drive consistency across the program, share best practice, and build common capability Create capability within KGS on lean transformation to begin with and establish operational excellence as a core competency in our teams by the time OIP has completed Principal Duties/ Responsibilities Identify opportunities for OpEx to be implemented to derive material benefit for KGS Ensure business cases are thoroughly researched and syndicated Deliver OpEx projects within the divisional portfolio on time, to scope and within budget Ensure the KGS OpEx methodology, tools, technologies and thinking is embedded in this program and in BU Operations Create and deliver a communications plan which builds a deep and wide understanding of OpEx across the division Collaborate with other BU s / Peer experts / Global teams to maximize benefit realization Identify and grow potential OpEx Internal resource and evangelists. Hire where none exists and Increase the Pool of quality improvement Catalysts across KGS Operate as an exemplar to constructively challenge the organization to constantly improve operational capability and performance Coach senior leaders and across levels within the division on the application of OpEx . Target is to train more than 20% of the work force on OpEx Initiatives in Year 1 , 50% in Yr 2 & more than 80% in Yr 3 Essential skills required Education / professional qualifications Engineering background ( REC/ NIT/ IIT etc) and MBA Certified Six Sigma Black Belt from Reputed Organisations / ASQ Prior Experience: 8-11 years of overall experience of which at least 8 years of experience in driving independent Black belt six sigma projects and lean transformation projects from manufacturing and services background. Technical skills: Must have done at least 5-10 Black Belt Projects and over 20-25 Green Belt projects Should have excellent knowledge and experience of running lean projects Should have done Quality & Business Excellence roles in large capacity Expertise in other world class technology like EFQM Experience of building value stream maps and ability to use tools like Igraphic Understands offerings like Customer Operations/ Information Technology/ Finance and Accounting/ Networks/ Human Resource Services. Behavioral / team skills Excellent communication skills Good Management and employee interface People management skills with demonstrated ability to build a transparent and cohesive team Hands on experience in managing process delivery, emphasis on People and Process Management . Country India Location. Bangalore, Gurgaon Service Line Recruitment & Resourcing Job Level Manager Contract Type Permanent Full Time / Part Time Full Time About us KPMG is a leading professional services firm comprising over 174, 000 professionals who work together to deliver value in more than 155 countries through in-depth industry insights in Audit, Tax & Advisory. The firm recorded more than USD 24.4 billion in revenues in 2015. Region EMA Sub Region EMA ( no sub-region),

Keyskills :
tax finance mbedded