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MEGA DRIVE,MNC Customer Support Exec(Domestic/International), Gurugram

0.00 to 3.00 Years   Gurugram   06 May, 2019
Bahl Group
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

Dear Job Aspirants,BAHL GROUP brings to you a brilliant opportunity to make your career in one the Biggest Multinational BPO Company in the World.Candidates from all Educational Backgrounds (Freshers or Experienced) can take this opportunity.Position:Sr. Customer Support ExecutiveDepartment:Domestic/ InternationalProcess:Voice & Non-Voice (Both are Available)Job Location:GurugramTo schedule your Interview, kindly contact Mr. Bipin at- 08427930789/ Mr. Jatin- 08146544668Job Responsibility:

  • Ensure complete satisfaction and maximum utilization of the services given to Clients.
  • Improvement in Client retention.
  • Supporting Clients through various communication Domains.
  • Understanding Client needs and concerns.
  • Responsible to deliver high quality and productivity results that meet the identified targets.
  • Energetic, friendly and approachable individuals who understand the importance of great customer service.
Skills Required:
  • Communication- Listen attentively and resolve customers issue effectively. Should be sensitive about customers information.
  • Customer Focus- Build credibility with the customer by using empathy and should patiently resolve even irate customers issues. Should be courteous, energetic and engaging while dealing with customers.
  • Learning Orientation- To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight.
  • Result Orientation- Should know how to prioritize work and use the available resources effectively, Should be able to take ownership for own results and reach out for support proactively.
Eligibility Criteria:
  • Gender- Any
  • Qualification: 12th/ Graduate/ UG/ PG/ Diploma
  • Fresher or Experienced candidates, both can apply
  • Age- 18 to 35 years
  • Should be comfortable working in Rotational Shifts
Salary Range:Rs. 2.00 Lacs to 4.00 Lacs p.a. (Depending on the process the candidate is selected for)For any queries or to schedule your Interview, kindly contact Mr. Bipin at- 08427930789/ Mr. Jatin- 08146544668IMPORTANT NOTICE:BAHL GROUP is strictly against the policy of charging money from candidates for Job interviews. Please dont believe in Calls or mails asking for Registration or Money for Interviews. They are fraud. WE DO NOT CHARGE ANYTHING FROM CANDIDATES.

Keyskills :
bpokpoallcentrefreshercustomercarecce

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