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Microsoft System Center Configuration Manager

2.00 to 4.00 Years   Gurugram   01 Feb, 2021
Accenture
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :11
  • Work Experience :2.5-4 years
  • Work location :Gurugram
  • Must Have Skills :Microsoft System Center Configuration Manager
  • Good To Have Skills :Application Packaging,Desktop Transformation
  • Job Requirements :
      • Key Responsibilities : A-Incident management, SR, Change and Problem management B-Handling of tickets Incidents and SRs C-Maintaining SLAs of tickets D-Handling desktop issues related to Windows, Office, IE, GPOs etc E-Handling SCCM related tasks like OSD requests, client remediation, patching remediation, reporting etc F-Handling GPO related requests G-Basic understanding of AD, DHCP, DNS, GPO, File and Folders, Printers, Networking etc H-Basic understanding of Application packaging
      • Technical Experience : A-Windows 7, 10 B-MS Office 2016, Office 365 C-Moderate SCCM and MDT understanding D-Moderate understanding of AD, DHCP, DNS, GPO, File and Folders, Printers, Networking etc E-Moderate understanding of Application packaging F-Understanding of One Drive, MS Edge Chromium, MS Teams Software Updates Patch Activity , OSD Deployment ,MDT , SCCM server administration, Application Package Deployment
      • Professional Attributes : A-Available for 247 rotational shift B-Ability to work on multivendor portal and service management tools C-Strong verbal and written communication including negotiation skills D-Ability to handle pressure and willing to work as multitasker
    • Educational Qualification : 15 Years Regular eductaion
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Keyskills :
jenkinsreportingsystem centerapplication packagingnegotiation skillscommunication skillsconfiguration managementbasissoftware updatesoffice 365problem managementservice management

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