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Microsoft Windows Intune SW/Application Tech Support Practitioner

4.00 to 6.00 Years   Gurugram   11 Dec, 2020
Accenture
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / Helpdesk,General / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Gurugram
  • Must Have Skills :Microsoft Windows Intune
  • Good To Have Skills :Microsoft Exchange
  • Job Requirements :
      • Key Responsibilities : a Responsible for service administration and account maintenance b Manage customer Office365 environment at L3 level c Address service availability issues within the customers organizational span of control d Manage services using supplier and the client implemented ITIL processes and practices Operate and provide the day-to-day support e Project participation in global/local projects as required f Interact with Microsoft Vendor for critical and escalation issues for permanent resolutions
      • Technical Experience : Knowledge on Exchange online, Teams, Power platforms, Dynamic360, AIP, DLP and ATP Strong knowledge in task sequence creation and customization Good understanding of networking concepts Good knowledge in VB scripting or PowerShell scripting Basic knowledge of Active Directory and Windows Servers Strong knowledge in deployment tools viz SCCM, Intune, MDT, Altiris etc
      • Professional Attributes : Candidate should have very good communication skill and experience on handling multinational customer Good analysis and troubleshooting skill Good learning and team mentoring attitude
      • Educational Qualification : BE or Equivalent
    • Additional Information : NA
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Keyskills :
certified tips trainerteam mentoringactive directoryservice availabilitytechnology operationsinformation technologyprofessional liabilitypowershell scriptingdlpmdtatpvizitilsccmbasic

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