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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
Role :SW/Application Tech Support PractitionerRole Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills :Network InfrastructureKey Responsibilities : Voice gateways Management Voice Radio Devices L2 /L3 Operations Sonus SBC gateways, Skype for BusinessTechnical Experience : Excellent Hands on and troubleshooting skills for issues related to Air Radio, Microwave systems and Sonus/Cisco Voice gateways SBC, Good working knowledge on gateways Sip trunks Knowledge on PRI/BRI, Controllers, Media Resources Outstanding ability to analyze Call Routing Problems with Skype issues Working Knowledge on Cisco IP phones Analog phonesProfessional Attributes : Certification: 1 ITIL 2 CCNA 3 CCNA VoiceEducational Qualification : BE, B-tech or any other IT graduationAdditional Information : Conformable to work in 24 x 7 Environment,
Keyskills :
ip phonescall routing voice gatewayscomplex systems microwave systemscommunication skills technology platformstechnology operati