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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software,Network / System Administration |
| EmploymentType | Full-time |
Troubleshoot Level 1/2/3 network issues of enterprise customers (US/CAN region) Achieve all the defined metrics & SLA Effective engagement with customer (written & verbal) & ensure Customer Satisfaction Proactive involvement of Technical Leads / Management in resolving critical issues writing Tech documents covering best practices & Tshoot approaches for a product/issue. Mentoring of New Hires MandatorySkills: Configure Security Appliances ASA Firewall Initialization, address translation (NAT, Global, Static) IP routing and VLANs, Access Control Lists, Failover Security contexts (virtual firewall) IPsec LAN-to-LAN (IOS/ASA) SSL VPN (Client/Clientless), Easy VPN (IOS/ASA), CA (PKI) Remote Access VPN (IOS/ASA), XAuth, Split-Tunnel, NAT-T GRE and GRE over IPsec, L2TP , SVTI & DVTI Basic Networking skills Core Knowledge of TCP, SMTP (How it works) Microsoft Exchange. Understanding of Malware, Virus and SPAM/Phishing. TELNET, SSH, PORT Numbers Basic knowledge of Linux, Email functionality Web/email AAA protocols: Radius, TACACS+, Wired and Wireless authentication protocol_802.1x LDAP, Active Directory, RSA Secure ID ACS; ISE_ Profiling, Posturing, BYOD, Guest Access Experience (In Month): 12Qualification: Any Bachelor degree,
Keyskills :
bgptroubleshootingnetworkingswitchesssl vpnnew hiresip routingasa firewallremote accessaccess controlactive directorynetworking skillssecurity appliancescisco