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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 2.0 - 2.5 Lakh/Yr |
Industry | Internet / E-Commerce |
Functional Area | Back Office Operations |
EmploymentType | Full-time |
Duties and ResponsibilityJob Summary:Responsible for interacting with customers and vendors, you are going to be the face of the company. The skills required are good communication skills and problem-solving mind-set.Blended Profile (Calling + Chat)Desired Profile:1. Graduate in any stream 2. Good command on written/communicative English 3. Comfortable in working on computer/laptop and printer 4. Comfortable in Ms Word / Ms Excel 5. Good negotiation skills 6. A Good co-worker who gels with the teamThe job shall have the following roles:1. Interacting with customers/ vendors over calls and Chat 2. Taking decisions on the fly for tricky situations 3. Be open to giving and receiving feedback on the current system 4. Having fun with co-workersFresher or Experience Candidates Required6Days WorkingTimings 8:30am to 5:30pm(Day Shift)2:30pm to 11:30pm(night shift)job location gurgaon
Keyskills :
englishdecision-makingnegotiationdocumentationcommunicationendorswordsocialsolvingperceptivenessskillschatproblemnumeracyexceloperationanalysissensitivityplanningteammonitoringcommand