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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Rs 4.0 - 5 Lakh/Yr |
| Industry | Travel / Tourism |
| Functional Area | Back Office Operations |
| EmploymentType | Full-time |
Dear Concern,Sharing you the JD for the Travel Process. iSON JD for Gurgaon Travel JD for Travel Process:International Flights Process & Hotels1. Position Title: Customer Support Associates2. Line of Business: International Flight & Hotels3. Qualification: Under graduate, Graduate, Certification/Diploma in Travel, GDS Knowledge 4. Years of Experience: Freshers and Min 6 months in Ticketing/Rescheduling/GDS Queues 5. GDS Knowledge preferably: Amadeus or Galileo 6. Preferred Industry: Travel 7. Freshers with Diploma of GDS can also apply Job Role1. How to issue tickets on GDS/LCC Portal 2. Rescheduling on GDS/LCC Portal (Voluntary Re-issuance) 3. GDS Queues (Schedule Change Queries/Involuntary Re-Issuance) 4. Cancellation of tickets on GDS/Portal/APIRequired Skill Set 1. Good command over English language. Versant Indian: 5 or 3 and above CAT Score 2. Good knowledge of system navigation 3. Customer Orientation skills 4. People Handling & Soft skills. Training