Process Specialist - Technical Accounting

Job Description

*Bordereaux Production (Monthly & Ad Hoc)

• Ensure timely and accurate processing of all Ad-hoc Bordereaux within same day, ensuring any delays are communicated to relevant parties as soon as possible.
• Ensure all currency removals and exchange rates are being checked and challenged in case of any doubts, prior to liaising with Ceded Re Central Ceded Operations Team
• Provide any additional support required by Middle office or any other team in order to ensure accuracy of bordereaux run.
• Ensure all queries received are answered or distributed to respective team within same day.
• Ensure high level of service is provided to internal and external clients (Ceded Re Teams, Middle office, Claims, Reinsurers, Brokers etc.). This includes research and investigation wherever required, proper holding emails and follow ups.
• Successfully ensure that the monthly Test Bordereaux is completed the last working day prior to GENIUS system close
• Ensure the monthly Data Quality Report is completed to a high level of accuracy and sent to all recipients within agreed turnaround time
• Successfully confirm that all the Data Quality responses received from Middle Office and Ceded Re Technical Claims Operations are dealt with accurately and logged accordingly, ensuring any queries are dealt with as a matter of priority.
• Ensure complete quality check and review is performed within stipulate timeframe
• Ensure the monthly Live Bordereaux / Additional Live run is completed to a high level of accuracy within the specified
• Provided the monthly Live Run tracker to account handlers in timely manner including bordereaux prints/PDFs
• Ensure Vito TEST and LIVE Bordereaux are provided as per the process guidelines.

Intercompany Reimbursement

• Ensure that all monthly / quarterly intercompany reports are sent post GENIUS close and all collections/payments to relevant AXA XL entities are completed before the 30 th of each month
• Ensure any ad hoc branch collections/settlement is done immediately (either by automated or manual process as and when required), informing account technician in case of any delay
• Intercompany Dashboards ensure these reports are updated with the latest position, escalating any challenges or delays to management immediately
• Ensure all manual journals are cleared from intercompany branches prior to GENIUS close

Cash Allocation

• All new cash identified to be allocated within 24 hours or fully narrated and investigated with the aim to clear with in 5 working days or escalate reasons for delay to Management
• Zero cash outstanding / unallocated in excess of 10 days at year end system close.

Credit Control

• Ensure outstanding non bordereaux balances are aggressively pursued, and narratives updated within the Credit Control database
• Sustained efforts to reduce the open entries in the non-bordereaux Credit Control database
• Demonstrate a sustained level of escalation of any extraordinary issues to Management
• Ensure all new name codes are included in the monthly multiple run and working alongside onshore staff to identify and resolve any duplicate name codes as per the processes in place

Reporting / FIC and Audit

• Ensure all reports undertaken within Technical Accounting are fully narrated and followed up accordingly within communicated deadlines. If this cannot be met ensure line manager is notified immediately.
• Ensure appropriate action is being taken to resolve / escalate any aged and /or extraordinary issues.

Knowledge Management, Process Improvement, Training

• Identify any training requirements needed in order to complete the role to a successful level. Liaising with management and peers on a regular basis
• Actively and regularly review procedure manuals and workflow processes ensure they are always fully understood and being adhered to at all times
• Identify and recommend any process improvements, assisting in the implementation and roll out as applicable.
• Ensure all process manuals and trackers are updated within given timeframe
• Proactively share knowledge with peers in order to assist in achieving the departmental goals/targets.
• Maintain and continue to strengthen a healthy handover practice with the onshore to enhance efficiency.
• Actively look at ways we can improve/enhance processes to generate and increased effectiveness reducing errors.
• Effectively represent the Technical Account department in all internal and external relationships by actively promoting the function to improve understanding and status as and when required
• Demonstrate full accountability of assigned workload and all tasks undertaken within remit
• Encourage feedback and demonstrate positive actions in response to areas of improvement.
• Express a drive to achieve outstanding results with minimal errors and misses
• Adhere to AXA XL Behaviors at all times

, *Qualifications/Knowledge/Experience required: 2 years experience in Insurance Industry in particular Reinsurance or Finance fieldPC Skills Microsoft Word/Excel and Email essentialAccuracy and attention to detail are essentialExcellent communication skills are requiredAbility to prioritise, multi task and work under pressureAbility to work well on own and part of a teamAbility to self-motivate.

Keyskills :
data qualitymiddle officequality checkcredit controlexternal clientsaccount handlersprocedure manualsprocess improvementcommunication skillscompatibility testingexternal relationshipsfinancial justification