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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Expedia Do you want to transform how millions of people engage with websites, apps, and bots through Conversational and Voice UI Do you love creating massively scalable, infinitely configurable platforms that power robust, elegant and effortless user experiences If so, consider Expedia.We are redefining the Contact Center for the travel industry, and need clever, energetic people who are also extraordinary implementers. Conversation Platform and Customer Engagement (CPCE) team provides the traveler, supplier, developer and agent experiences that power over 100 million interactions in 22 languages each year. We are creating consumer-facing solutions so that travelers can help themselves as well as a productivity suite tailored to our sales and service agents. We are looking for a Product Manager that has a record of leading a product end to end from Vision through execution, making customer service a crafted experience.You will operate strategically: thinking big to drive new opportunities and transforming complex architectural challenges into simplified user experiences for our travelers, partners and developers alike. You will need to be able to prioritize effectively in a fast-changing environment, build and simplify, and communicate clearly and persuasively. You are passionate about travel, take ownership of the business, and are happy while working collaboratively.Join Expedia Group. Help define the next generation of Contact Center solutions that will revolutionize travel across mobile, web, and voice. Collaborate with groups across the company including Expedia.com, Hotels.com, and Expedia Affiliate Network to fulfill this promise.What you will do
Keyskills :
marketingsalesproduct developmentproduct managementdeliverysoftware development life cyclecorporate social responsibilitythinking bigcontact centermedia solutionscustomer servicecustomer support