Project Manager, Business Change

Job Description

About the opportunityDepartment DescriptionThe Business change team supports a range of programmes at a strategic level for Workplace and Personal Financial Health business. The team manages multiple programmes of change for the Workplace Investing (WI) platform, Retail (FNW & PI) Global regulatory and Client Experience.Purpose of your roleTo work within the Project Management team within Business Change team and to provide project management to deliver it s strategic change programmes and business readiness workstreams co-ordinating resources across all teams required to support change, driving projects and programmes, resolving issues, managing risks and ensuring that changes are successfully implemented into the business. Project management will be required for both driving continuous improvement changes and larger projects delivery.Key Responsibilities

• Work with the Sponsor, Accountable Executive and key stakeholders to agree scope and timeline for delivery of project
• Confirm scope and timelines, produce project plans, agree key milestones and dependencies.
• Secure resources from impacted teams in the UK and India - assign roles and responsibilities.
• Facilitate solutions and ensure timely delivery of all deliverables / products.
• Work with the Scrum teams, Product Owners and other project stakeholders
• Work with other work stream project managers to agree roles and responsibilities, interfaces, dependencies etc.
• Work closely with Technology delivery teams and wider business teams

• Provide technical expertise and guidance based on knowledge from previous roles / projects.
• Manage Sponsor and Stakeholder relationships.
• Interface with other impacted parties, internal and external as required.
• Manage risks, assumptions, issues, dependencies and escalate if required.
• Chair project meetings.
• Chair / contribute to Steering Committee presentations and meetings.
• Produce progress reports and other management information as appropriate.
• Complete project closure including conducting post project reviews.

Experience and Qualifications

• Experience managing projects from initiation through to implementation.
• Experience and understanding of Agile methodology
• Preferably Association of Project Management, PRINCE 2 (or similar) qualified.
• Good understanding of the business structure, systems architecture and development cycle.
• Experience of working within Financial Services and experience working with Client Services, Retail Operations (including SIPP), DC Operations, Technology and / or third parties.
• Preferably some experience / knowledge of systems used by FIL e.g. GFAS, XTRAC, DCS Core, Administrator (Aquila), BPM, Web, PlanViewer, Composer, Sonata etc.
• Experience of engaging / communicating with senior stakeholders.
• Experience of chairing and presenting at Steering and project meetings.
• Sense of urgency and awareness of when to escalate issues.
• Self-motivated, a proactive approach with an analytical, enquiring mind and willingness to learn.
• Ability to work on own initiative to achieve objectives and goals, requesting support when and where required.

• Strong sense of ownership with ability to work on challenging issues and overcome constraints and obstacles.
• Dedication to accuracy, timeliness and high productivity while working under pressure to meet deadlines.
• Strong customer service orientation.
• Commitment and professionalism.

Essential Skills Required:

• Strong project management skills.
• Strong people management skills.
• Ability to analyse issues and produce innovative solutions.
• Willingness to get in to the detail and drive activities forward.
• Good networking and communication skills (verbal and written).
• Good organisation and coordination skills.
• Good Microsoft office skills Powerpoint, Project, Excel, Word.
• Analytical and numerate.
• Flexible, mobile and willing to travel (if required).

About youAbout Fidelity InternationalFidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Data as at 31 March 2021. Read more at https://www.fidelityinternational.com/,

Keyskills :
project managementresolving issuesdeliveryreportingmicrosoft officejavaproject managersdc operationspeople managementretail operationsoffice skillscustomer relationsstatements of work sow