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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Administration / Facility / Transport |
| EmploymentType | Full-time |
Job Purpose :- The HRIS Regional Support Administrator (RA) provides first level support for all HRIS applications, including PeopleSoft North American Payroll.- Primary support includes assisting end-users with query/reporting, data entry, security, and functional/process type questions.- The support administrator is also responsible for providing consistent and thorough training of end-users, communicating enhancements and/or customizations to end-users, monitoring data quality, and maintaining and monitoring user access.- The support administrator also facilitates communication between the end-user community and HRIS Management. The HRIS RA adheres to and promotes the HRIS Guiding Principles and Core Values and provides backup support to other team members, especially other RAs.- In addition, the RA provides valuable assistance and input to the HRIS team in all HRIS initiatives.Firm Expectation of Employee :- Adhere to and promote HRIS policies and procedures- Perform other duties as workload necessitates- Be able to multi-task- Maintain a positive and respectful attitude- Maintain the highest level of confidentiality- Demonstrate flexible and efficient time management and ability to prioritize workload- Meet department productivity standardsEssential Duties and Responsibilities :- Provides timely customer support through direct contact which includes, but is not limited to, query assistance, data entry process guidance, additional applications issues- Maintains Department/Workflow and Security Control tables to ensure appropriate access- Coordinates and provides thorough and consistent end-user training on all HRIS systems- Maintains/updates all end-user documentation- Monitors Data Integrity through various Audits- Assist with functional testing/documentation of system enhancements/customization- Assist with special projects as required- Provide backup support to other SAs- Adhere to and promote HRIS policies and procedures- Perform other duties as assigned by HRIS Support ManagerQualifications/Attributes : Experience, Education and Licensure :- Hands-on experience with PeopleSoft (ver. 8.5 or greater)- Ability to write queries/reports- Hands-on configuration experience with Taleo (preferred)- Strong verbal and written communication skills- Strong Customer Service Skills- Presentation/training experience (preferred)- Ability to write test plans required- Ability to work independently- Ability to work within a team- Ability to troubleshoot issues and discern when to escalate- Ability to respond to changing priorities- 4-year degree or equivalent experience (preferred)- Ability to multi-task,
Keyskills :
data entrydata qualitydata integritytime managementcustomer servicecustomer supportspecial projectswritten communicationhristaleocontroltrainingsecurityadditioneducationlicensuremanagement