Research Associate

Job Description

Research Associate Gurgaon, India The Research Associate, which may be located at a specific client location, is responsible for data entry, report writing, client account management, employment, reference, education, address, database and criminal verifications. DETAILS Essential Functions The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non- essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. The Essential Functions Include: Represent Pinkerton core values of integrity, vigilance, and excellence. Complete employment, reference, education, address, database and criminal verifications. Ensure assigned work is completed, as defined by the process and applicable turnaround time. Responsible for the achievement of both productivity and quality goals. Maintain and update online portal, as needed. Ensure accurate and correct data entry and report writing. Manage client calls; based on situation or issue, escalate as needed. All other duties, as assigned. Minimum Hiring Standards Additional qualifications may be specified and receive preference, depending upon the nature of the position. Must have a High School Diploma, GED, or equivalent. Must be willing to participate in the Company pre- employment screening process, which may include drug testing and background investigation. Must meet the country age requirements. Must have a reliable means of communication (i.e., email, cell phone) . Must have a reliable means of transportation (public or private) . Must have the legal right to work in India. Must have the ability to speak, read, and write English. Education/ Experience Graduate. Post graduate, preferred. Two or more years of background screening, administrative, and/ or compliance experience are required. Competencies Background screening, administrative, and/ or compliance experience. Proficient typing skills. Attention to detail and accuracy. Able to analyze issues and propose appropriate solutions. Strong written and verbal communication skills. Professional demeanor while interacting with internal and external stake holders. Able to carry out responsibilities under general supervision. Serve as an effective team member. Able to organize workload for effective implementation. Computer skills; Microsoft Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: Must undergo and meet company standards for background and reference checks, drug testing, and behavioral selection survey. Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations. Exposure to sensitive and confidential information. Regular computer usage. Ability to handle multiple tasks concurrently. Must be able to see, hear, speak, and write clearly in order to communicate with employees and/ or customers. Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. Close and distance vision and ability to adjust focus. Travel, as required. EOE/ M/ F/ Vet/ Disabilities Apply Current Employees Current employees include Pinkerton and all Securitas divisions. BACK TO CAREER SEARCH ,

Keyskills :
accounts productivity business ccountmanagement targetachievement customers