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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 2.0 - 3.0 Lakh/Yr |
Industry | ravel / Tourism |
Functional Area | Front Office / Guest RelationsTour / Travel Management |
EmploymentType | Full-time |
Urgently hiring for Reservation Associates for Five Star HotelsNo. Of Days-5 days workingTwo-way A/C cabs (for Female Staff) and for males cabs are provided only during night shiftsRotational ShiftsAdditional allowance for Night Shift and extra working day in the weekFixed Salary+ Lucrative IncentivesMedical Insurance worth Rs. 2 lakhsRoles & Responsibilities:1. Associate is responsible for ensuring a positive and memorable experience for guests.2. Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers.3. Describing different facilities and services depending on the needs of the callers and their interests.4. Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival.5. Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements.EligibilitySkills: Excellent verbal and written communication skills in English. Usage knowledge of PC a must.Education: Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
Keyskills :
communicationenglishassociatesfacilitiesonvociereservationsroombookingpnrcreationrestaurantsauditingcodesbpoclienthandlingticketingreservationroutingsptastraveltourundergraduatee-ticketingfaresroomreservationinternationalbpohotels