Sales Force Business Analyst

Job Description

Role: Sales Force Business AnalystLocation: GurugramPOSITION SUMMARY: The successful candidate will have a record of success in improving processes and adoption using the Salesforce platform, Data Analytics. Candidate will work closely with functional leaders, cross-functional depts Sales force Administrator, Business Ops, Finance, Marketing, Order Management and Sales etc., to identify develop and deploy new/update sales business processes. This role will act as a liaison between business and technology (IT), would need in depth expertise of Salesforce( SFDC), creating reporting structure and tools to enhance sales team effectiveness, dashboards both in Salesforce and Power BI, training of sales team on Salesforce(SFDC).ESSENTIAL JOB RESPONSIBILITIES:Candidate will be responsible for the executing day-to-day administration, maintaining data hygiene, Creating reports/dashboards, workflow rules, reports and tool to enhance sales team effectiveness and visibility of their work in filed, Assist in training of new users and grow the Salesforce.com( SFDC) skill set across the organization and other smaller scale projects that don t require IT development resources.1-SFDC:This role will work collaboratively with global Salesforce admins, cross functional & IT teams, manage weekly/monthly reports on Funnel management (SFDC), Activities and getting key insight of progression of funnel and rollouts pursuing continuous improvement of business operations processes, using industry Salesforce best practices .2-Data: implement and perform regular data hygiene and maintenance aligned with Salesforce best practices; i.e. maintain database for integrity and accuracy including cleansing and duplicate record management, Demonstrate proficiency in areas of business analysis, creating dashboard in Power BI,security and data privacy.3-Sales Team effectiveness: Demonstrate ownership of Creating structure/ reports in Sales force to analyses work pattern of Sales team in file, in clinic effectiveness, VOC of customers etc Use knowledge of Cepheid s business practices and DBS growth tools to evaluate and manage SFDC processes for the Commercial Operations team to increase productivity. Complete all assigned and required training satisfactorily and on time.MINIMUM REQUIREMENTS:Education and Experience (in years): Bachelor s Degree with 5+ years of related work experience Or Masters Degree with 2+ years of related work experience Salesforce Administrator Certification or at least ADM201.Knowledge and skills: Hand-on experience with, SFDC connector tools for mass data updates (e.g., Data Loader, Duplicate Check, Jitterbit, XL-Connector, etc.), creating dashboard, generate reports to enable organization understand area of sales for effectiveness. Advanced proficiency with Microsoft Office products including Word, PowerPoint, Power BI, Outlook, with advanced Microsoft Excel experience (pivot tables, macros, charts, complex formulas, etc.)Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Ability to assess the impact of new requirements on Salesforce.com. Strong interpersonal, organizational, planning and communications skills are vital, including strong analytical and problem-solving skills; ability to lead discussions, present ideas to audiences of all sizes, and Communicate/ interact effectively with all levels of the organization. Ability to work in a team environment & interact effectively with others by making customer satisfaction and solution quality/integrity high priorities for self and team. Ability to work under pressure to meet deadlines in completing various, multiple and changing business priorities, requirements, and projects. Must be self-motivated, demonstrate a can-do attitude and be a results driven individual with a positive attitude for a timely delivery of agreed upon solutions.PREFERRED REQUIREMENTS: Trained in Salesforce CPQ Admin CPQ 201 or CPQ 211. Experience with both Salesforce Lightning and Classic platforms. Digital Created tool/ reports/ process on improving sales force effectiveness. Strong working knowledge of Salesforce CPQ, FSL, Einstein and eCommerce. Working experience in a Medical industry/ FDA regulated environment is a plus.PHYSICAL REQUIREMENTS/ABILITIES: Ability to work in an office environment. Ability to travel domestically up to 10% of the timeThe statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The EEO is the Law poster is available here .,

Keyskills :
it developmentrequirementsproblem solvingbusiness analysisorder managementdata loaderdocumentationmicrosoft officefunctionalmicrosoft excelrecord of successcustomer relationspower bibusiness requirements