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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other SoftwareSales / BD |
EmploymentType | Full-time |
Reviewing and managing the assignment or action of new Salesforce cases as per IHS Markit s policy & process. Providing 24*7 support to internal users Regularly maintaining and supporting IHS Markit s CRM Software System (Salesforce) Creating new users , permission sets , profile mapping , account & users maintenance in Salesforce Custom report & dashboard creation Performing ad hoc tasks and projects related to CRM Support and cover team member activities as and where required Coordinate and communicate with global based team members in order to achieve the stated objectives Creating and maintaining Salesforce business process documentation,
Keyskills :
businessprocessanalysis musicmaking businessprocess processanalysis legalmanagement memberactivities processdocumentation ihs testing software business analysis dashboard management salesforce maintenance documentation OperationalProcessA