Samsung - Manager - Service Marketing required

4.00 to 10.00 Years Gurugram 05 Apr, 2023

Job Location	Gurugram
Education	Not Mentioned
Salary	Not Disclosed
Industry	Consumer Durables / Electronics
Functional Area	General / Other SoftwareMarketing / Communication
EmploymentType	Full-time

Job Description

SECTION 1PURPOSE OF POSITION :This position is responsible for Services. Key deliverables including driving sales, managing partnership, internal stakeholder coordination and communication to enable smooth customer experience during and after sales.SECTION 2JOB RESPONSIBILITY :- Drive channel expansion to ensure sale of packs across all points of sale- Competitive benchmarking of products available in the market- Work with sales team to design programs and tools to drive attach rate - Marketing and promotions for product awareness and visibility - Influencing key stakeholders across the organization to drive business objectives- Collaborate and work cross functionally with marketing , retail, sales ,operations, finance and customer service teams - Closely working with external partner to design processes for smooth customer experience- Create governance mechanism for fraud prevention. Streamlining of internal process to reduce customer VOCs,

Keyskills :
customer serviceproduct awarenesscustomer experiencecompetitive benchmarkingsalesfraudretaildesignfinancebusinessmarketingmechanismoperationsbenchmarking

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Samsung - Manager - Service Marketing required

Job Description

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