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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
Role :SW/Application Tech Support PractitionerRole Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills :AWS Administration,Security Information and Event Management (SIEM)Good To Have Skills :Job Requirements :Key Responsibilities : Provide day to day operational support for the Infrastructure Security Management Service Quickly respond, troubleshoot and implement resolutions for client issues Should be able to meet the defined SLAs for service delivery signed by the clientsTechnical Experience : Security Analyst role primary responsibility is to provide Infrastructure support for security operations services This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful delivery of security operationsProfessional Attributes : Good analytical, troubleshooting and problem-solving skills Good communication and collaboration skills Flexibility to work in 24x7 shifts and provide after-work hours and weekend on-call support as and when requiredEducational Qualification : Bachelor or college degree in related field or equivalent work experienceAdditional Information : Certifications such as CEH, CCNP security are desirable ITIL etc Good to have,
Keyskills :
ccnpsecurity problemsolving complexsystems eventmanagement servicedelivery securitymanagement ncallsupport