Senior Analyst - Salesforce Community Cloud

Job Description

We are looking for highly motivated and talented Software Engineers who are passionate about Salesforce development and clean code by using best practices, enterprise patterns and standards.You will build on top of the existing platform, and work across multiple clouds and applications, including Service Cloud, Sales Cloud, Community, MavenLink, Mulesoft with a particular focus on our Salesforce CPQ initiative, and many other customized applications on top of the platform.You will need to be able to own and drive entire development solutions which include: code review and improvement of existing functionality using our Git / Atlasssian suite of tools, troubleshooting of complicated integrations and large volume data feeds, creation of new features and enhancements provided by the Product owners in an agile framework driven environment.What will you do at Ciena Specific profile scope for this positionCommunity Cloud LWC Development The person in this role is responsible for building advanced Lightning Web Components for reusability. This person is well versed in Javascript and LWC technology as well as the latest features of the Salesforce platform and has demonstrated clean code habits. This position is highly technical and requires understanding and demonstrated abilities to create extensible and reusable code, understands security, wire, LDS, LMS, Platform events and the event lifecycle of a component and its dependencies.General scope for this positionUnderstand and define requirements, Design, Develop, Test and deploy software that will help drive improvements on the platform.Continue to bridge the gap between development and business with a strong bias towards Best Practices and Reusability as well as leveraging out of the box functionality over full customization where possible.Communicate on a regular basis, at action log meetings with the Business team, on tracked progress (using JIRA, BitBucket, GitHub) and maintain a Customer Centric approach and relationship with the Business/Product team.Evaluate the best options, with out of the box functionality first (clicks not code), with a strong bias towards: Scalability, Reusability and clarity of Best Practices Be passionate about learning and adopting new technologies that will ease your day-to-day job and be transparent in communicating progress using tools such as JIRA, Slack and Chatter.Some periodic on-call duties to provide application support, incident management, and troubleshooting when needed.Salesforce Development experience : Apex triggers, Enterprise Patterns, Asynchronous callouts, Bulk and REST APIs, Governor Limits and considerations for leveraged solutions.Solid understanding of OOP/Functional programing in various languages such as Apex, Python, Javascript and relatedKnowledge of Best practices. Software development lifecycle and automation.Successful practical problem solving, excellent written and interpersonal communication, and documentation skillsAbility to prioritize tasks and work independently without too much guidance at times (asking the right questions)Salesforce Certifications: Developer, Platform App Builder I,II or Architect track certifications is a plusKnowledge and experience in the different clouds and on the platform including Mulesoft, Platform Events, LWC and related.Proven expertise in maintaining and improving complex and large Salesforce Orgs and projects.Are you ready to join a growing dynamic team for this challenge *LI-CNAbout CienaCiena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome. We attract the best and brightest those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People. Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purpose. We trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the world. With Ciena s highly innovative, forward-thinking business practices, we reward people for pushing the boundaries. Unlock your potential at Ciena!Being You CienaAs part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination.Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner. ,

Keyskills :
customer relationsreportingbasisaccountsresearchsoftware development life cycledata feedscode reviewproblem solvingcustomer centricsoftware engineers