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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Education / Training |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets
about youAny Degree or Diploma in Electronics/Computers or science required. CCNA, CCNP 2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry. 2 year of relevant technical experience.
additional informationGood network support knowledge and experience . Service oriented, customer focused with good customer service skills . Good networking/communications background . Experience in one or more of the following: Network, Firewall s / Security / Checkpoint or Web Hosting Network, LAN/WAN topologies and protocols, Server protocols, Desktop products.Cisco/Nortel Technologies, IP Telephony,Satellite, Systems/Network Management. Good interpersonal skills . Good time management, organizational and communication skills . Ability to work under pressure . Ability to deal with multiple tasks . Proactive, self motivated and determined attitude . Problem solving skills . Able to cover Flexible working hours/shift patterns as and when required (24*7).
,Keyskills :
troubleshooting itil sla atm webhosting servicedesk iptelephony customerfocus problemsolving timemanagement customerservice businessservices communicationskills ep ting netw ksupp customersupp