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Sr. Executives-Fraud Detection & Investigation,US MNC, Gurgaon, Upto 8.5LPA

1.00 to 6.00 Years   Gurugram   01 May, 2023
Job LocationGurugram
EducationNot Mentioned
SalaryRs 4.0 - 8 Lakh/Yr
IndustryKPO / Analytics
Functional AreaOperations Management / Process AnalysisBack Office Operations
EmploymentTypeFull-time

Job Description

    **Immediate Joiners Only**Dear Jobseekers,We have a great opportunity to work as a Sr. Executive-Fraud Detection/Investigation in a Reputed MNC in Delhi NCR.Candidates withexperiencein end-to-end Fraud Detection or Investigation withknowledgeofTransaction Monitoring, Check Fraud, Card related Frauds, Account takeover, ACH, SAR, Account Fraud can apply.5 Days working(Sat-Sun fixed off)US Shift i.e., Night Shift (Candidates should also be comfortable in Rotational Shifts).Work From OfficeEligibility Criteria:min. 1 Year experience in same domain is required,Graduate candidates only,Should be from Delhi NCR or willing to relocate to Gurgaon .Responsibilities:
    • Conducts thorough reviews and inquiries on identified and suspicious accounts within the specified systems
    • Completes Inbound/Outbound calls and take appropriate action based upon results
    • Analyzes and reviews potentially fraudulent activity, to ensure minimal loss to the organization.
    • Coordinates cross-functional communication, to resolve fraud situations and provides recommendations to resolve fraud
    • Interacts with members, as needed, who are reporting fraudulent activity
    • Reviews suspicious documentation submitted for new accounts
    • Compiles information from multiple channels and determine which accounts need to be restricted and what departments need to be contacted
    • Enters and maintains accurate case detail notes for all alerts received and reports type of fraud on each occurrence
    • Provides escalation and updates to supervisor regarding alerts worked
    • Responds promptly and exercises exceptional communication skills in an effort to optimize each contact with members, partners and external vendors/banks
    • Ensures compliance with departmental standards and processes to increase production and accommodate work volumes toward enhanced member satisfaction
    • Fosters a culture of accountability, collaboration, speed, innovation, excellence, and a fun work environment while continuously elevating the quality and caliber of our fiscal controls
    Salary and Perks:Hike on last salary upto 8.5LPAPerformance linked IncentivesEPF+Medical InsuranceTransportation Facilities(candidate should be in the Hiring zone to avail this)Interested Candidates can share their updated CVs on mail: hidden_email or Whatsapp @hidden_mobile(Sameer)RegardsSameerhidden_mobilehidden_emailASAP Staffing Solutions

Keyskills :
check fraudfraud detectionachatofraud investigationtransaction monitoringbanking fraudaccount takeover

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