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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Internet / E-Commerce |
Functional Area | Statistics / Analytics |
EmploymentType | Full-time |
Expedia System Support AnalystEgencia, an Expedia, Inc. Company is seeking a System Support Analyst for their Technical Support Team which is an integral part of the Egencia Product Development team that interfaces with all other teams across Expedia.Our mission is to:- Provide technical support-Help improve our products-Communicate effectively with our technical, business and external stakeholders.-Partner with the development teams to build products with supportability and stability features-Provide customer feedback back into the product development teams and be the voice of the customer- Commitment to Service Excellence, Quality Standards and Continuous Improvement.We provide support on technical issues and identify opportunities to continuously improve our products. This may also require core code changes in order to resolve the problem. We also partner with the Program Management, Development and Testing teams to prioritize and resolve these issues.What you ll do:
Keyskills :
performance tuningauditingautomationbackup recoverybrmsmicrosoft dynamics navisionsql queriesfront officemedia solutionsweb technologiesmicrosoft officetechnical supportquality standardsmanagement system