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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Media / Dotcom / Entertainment |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Supports strategic initiatives and provides direction for Tier 1 & 2 staffDrives incident management, monitoring, tracking, and ensuring that SLAs are metHas a proactive mindset, driving SLA compliance and meaningful metrics reportingDevelops and Implements new solutions, strategies, and processes to support the NOC s standard operating proceduresSets work schedules for 24/7/365 coverage, is on call to support 24/7/365 coverage requirementsProvides input to improve stability, security, efficiency, and scalability of systemsResponsible for monitoring production, staging, testing, and development of environment for a large number of applications in an agile, fast paced organizationKnowledge of ITIL, COBIT, Catalyst, API, VPN, Applications, and AAA functionality monitoring and break-fix tasksDevelops work processesStrong technical aptitude and troubleshooting skillsQualifications Experience working in high pressure, dynamic, 24/7/365 environmentsUnderstanding of ITIL, and COBITProven track record in Network Operations Center managementProven track record for excellence in customer serviceExperience with Managed Network ServicesHigh level scripting skills in Bash, Python, Ruby, PHP, with a focus on automation and orchestration of operational support activitiesStrong understanding of Load Balancer configurations and utilizationApplication support and Deployment experience using tools such as SCCM, Puppet, etc.Experience with monitoring fundamentals such as SNMP, including Splunk to visualize performance dataEffectively communicates technical issues in clearly understandable English in a non-technical manner and engage with globally distributed team of technically diverse individualsEffectively communicates with team members to train in technical aspectsA strong understanding of databasesWell versed in internet architectures, including web, and application componentsServer Security and Hardening experienceEducational Requirements: Bachelor s or Master s Degree in Computer Science, IT, or NetworkingAny certifications are a plus*Similar or equivalent disciplines will applyCore Competencies: Customer focusProblem solvingTechnical/Job CompetencePersonal EffectivenessRelationship BuildingWillingness to learnCompany Profile: EthicalHat is a global technology and services company with offices in Baltimore, Maryland, USA and Gurgaon, Haryana, India. The foundation of the company is based off of three principles: People, Process, and Technology. EthicalHat operates primarily within the disciplines of cyber security which include, but not limited to; information risk management, security analytics, cloud security, mobile security, etc Our primary function to C-Suite executives within the public/private sectors is to provide technical services, vendor agnostic products, deliver full product implementations, remote MSP and support services via our network and security operations center. To learn more about how you can join a dedicated and hardworking team of cyber security professionals in India s technology center visit our career s page at www.ethicalhat.com.Please Note: EthicalHat Inc., EthicalHat Cyber Security Private Limited and all its divisions are an equal opportunity employer.Job FeaturesJob Category Database, Network, Network Operations Center, Storage, Systems Job Id ETH/07/TLNOC Experience 6-10 years Company EthicalHat Cyber Security Pvt. Ltd. ,
Keyskills :
high pressurecyber securitycloud securityrisk managementmobile securityserver securitycomputer sciencetechnical servicesnetwk operations centersuppt servicesinfmation risknetwk operationsapplic