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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Rs 7 - 10 Lakh/Yr |
| Industry | IT - Hardware / Networking |
| Functional Area | Technical Support / HelpdeskNetwork / System Administration |
| EmploymentType | Full-time |
Dear Job Seekers,We have a job opportunity with one of the leading global leader providing software and technology intelligence to the hospitality operations industryThey are having a recruitment drive on 21st sept and if you feel the opportunity fulfills your skill sets please send your updated resume on yojakarecruitment@gmail.com.Years of Experience- 3+ Years of relevant experienceMandatory competencies- Knowledge of Cloud domain, Networking, Database, IT infrastructure,MS Windows Server Application and Tools.Additionally desired competencies- Strong written and spoken English language skills.Desired Education Background- B.Tech/BE/MCA from reputed universities/colleges.Job DescriptionLooking for someone who has a flair for customer success. You are a Customer Success Specialist and will support our fast growing list of worlds leading hotels. In this role you will help on board new customers, manage pilots and trials, answer support calls including questions and tickets, and many other tasks all related to helping grow quickly and efficiently. You will get to work in multiple areas of customer support, operations, and sales.You will:Provide application configuration and maintenance on business facing systems.Resolve urgent and immediate client requests.Troubleshoot technical issues faced which could be related to external interfaces, networking, application and Windows configuration,etc.Perform routine DB and application maintenance and take corrective stepsPerform regular health checks of client machines and production systems.Thanks,
Keyskills :
cloud hospitality pms networking ites database tinfrastructure serveradministration knowledgeprocessoutsourcing communicationskills technicalsupport