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Technical Solutions Engineer

0.00 to 4.00 Years   Gurugram   21 Feb, 2020
Convergys India Services Private limited
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

Dear Candidate,Greetings for the day!We are hiring forTechnical Solutions EngineerRoles and Responsibilities:Enterprise Platform Support. B2B interaction with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing.Roles & Responsibilities:

  • Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
  • Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.
Candidate Profile-
  • Any Graduate(B.TECH /BCA -Fresher s can apply)
  • Salary 3.5 to 4.5 LPA Plus 25k JB For fresher
  • Excellent verbal skills in English Language.
  • SERVER knowledge is must.
  • Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems
  • Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
  • Flexible with 24/7 Environment.
Certifications (Preferable):-
  • Exam 70-640(Windows Server 2008)
  • Exam 70-662(Exchange 2010)
  • Exam 70-321(Deploying Office 365)
  • Exam 70-323(Administering Office 365)
Additional Benefits-
  • Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
  • Gratuity
  • Education Assistance plan Annual entitlement of up to INR 20,000.
  • Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
RegardsTeam HR

Keyskills :
server cloud support outbound directory technical b2b troubleshooting networking office solutions calling inboundcalls ctive engineer computing 365 network

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