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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Rs 4.0 - 9 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | Technical Support / HelpdeskApplication Programming / Maintenance |
| EmploymentType | Full-time |
Dear Candidate,We are hiring for One of IT startup for Technical support profile.Address clients technical issues with BirdEye platform and connected servicesDebug issues on cloud application and expertise in working with cross-functional teams.Take proactive action with fast turnaround on all customer issues and questions.Expert in using Salesforce Service Cloud to manage customer cases.Experience in running API calls using CURL and REST client.Analytical skills for Troubleshooting, diagnosing and resolving the issue.Experience in writing and running MySQL DB queriesRole CompetencyMinimum of 3 Years of experience in technical support.Excellent communication skills with a strong technical aptitudeExperience in using Salesforce, CURL along with REST API, MySQL, and HTMLBachelors degree preferably in computers streamExperience with online subscription/Internet/SaaS products is a must.
Keyskills :
curlapiadobeciscoibmorangesqlsupportaetdelltechnicalamericanexpresscventcapgeminiapplicationsupport