Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Oil & Gas Jobs |
Banking Jobs |
Construction Jobs |
Top Management Jobs |
IT - Software Jobs |
Medical Healthcare Jobs |
Purchase / Logistics Jobs |
Sales |
Ajax Jobs |
Designing Jobs |
ASP .NET Jobs |
Java Jobs |
MySQL Jobs |
Sap hr Jobs |
Software Testing Jobs |
Html Jobs |
Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 2.5 - 3.5 Lakh/Yr |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk,Customer Service (International) |
EmploymentType | Full-time |
Profile Name:Tech. Support ExecutiveWe are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use phone calls, email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.Responsibilities:
Keyskills :
technicaltroubleshootinginbound callsinbound customer servicetroubleshooting skillsinbound processtechnical supportremote desktopcustomer supporthardware installationsoftware installationtechnical process