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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 2.0 - 3.5 Lakh/Yr |
Industry | Travel / Tourism |
Functional Area | Customer Care Executive |
EmploymentType | Full-time |
Provides customer support to corporate customers, on a variety of services for hotel and air reservations. Identifies, researches, and resolves bookings if within defined scope of work. Responds to telephone calls, email initiated by customers via the self-service web portal or over a call. Has knowledge of World Geography, Visa Transit, Routing, fares, taxes and commonly-used concepts, practices, and procedures within a corporate travel field. Relies on instructions, pre-established guidelines and the knowledge base to perform the function of the job. Works under general supervision of the Team lead. 5 days working, 2 weekly offCandidate should be ready to work in 24*7Education qualification: Graduate in any discipline/DropoutExcellent Communication skillsMinimum 1 Year Experience (Travel)/ Fresher can also apply
Keyskills :
customersupport galileo ravelcourse customercareexecutive travelassociate travelexecutive