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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Aviation / Airline |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Expertise in Reservations, Ticketing, Fares, Routings, Client handling, Auditing, e- Ticketing, PNR Creation, PTAs, Codes, Visa Regulations etc Issuing of domestic & International tickets Amadeus, World Span and Galileo knowledge would be preferred Excellent communication skills, both written and verbal with strong presentation skills Increase the sales and meet sales targets Approaches, methodologies, techniques, and business development tools. Assist clients with reservation changes, cancellations and refunds. Secure new client sales and retention through up selling. Proficient internet research skills for customer information. Stay educated on airline rules, regulations and current affairs. Provide the best customer services & alternatives for customer travel. Ensuring the Service Level Adherence & delivery of quality work (In line with the assigned KRAs) . Excellent knowledge of computer reservations systems, GDS systems Amadeus or worldspan Customer service to Assist them to book flights and travel assistance Knowledge of Geographical Area Ticketing Sales ( International and Domestic) Should be willing to do Cross Selling Handling any functions like Ticketing, Reservations, Fare Construction, Fare audit, Fare filling, etc. Maintain accuracy of information given and documented, car hire, travel insurance, hotel reservation. Maintain accuracy of information given and documented. Handling Bookings, Documentation, Complaints handling, refund, cancellation etc. Profile: Has good Knowledge of flights reservations, cancellations, schedule change, etc. Good knowledge of GDS Good Communication Skills. Can think out of the box . Must have knowledge to make itineraries Good working knowledge of computers Good Customer handling exposure Strong Convincing skills ,
Keyskills :
ustomer handling service level travel insurance cross selling client handling internet research customer service