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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 1.0 - 3.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic),Customer Service (International) |
EmploymentType | Full-time |
Position: Sr.CSE (Senior Customer Service Executive)Qualification: H.S.C + 6 months of any experience or moreGraduate Freshers1. Voice process (Inbound )2. Receive calls from customers to resolve their issues3. Reply to customers and address their concerns4. Communicate with the client via phone to discuss ongoing issues5. Handling customer queries and solving them effectively.6. Good career growth.Salary- Up To 34k Take Home + Incentives*Communication Skills should be Excellent to get hired in Leading BPO
Keyskills :
handling customer queriesworkforce managementcommunication skillsvoice processknowledge process outsourcingcustomer servicebpoiexcopctransition managementindependenceprocess migrationcommunicationhigh degree of initiativeoffshoringprocess e