hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Urgent Hiring of Real Time Analyst For top bpo Companies

2.00 to 5.00 Years   Gurugram   09 Sep, 2022
Gratitude India Manpower Consultants Private Limited
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaQuality (QA-QC)
EmploymentTypeFull-time

Job Description

    TO APPLY FOR THIS POSITION CLICK ON THE LINK AND DIRECTLY SHORTLISTS FOR THE INTERVIEWhttps://www.myglit.com/lateral/cref/97d10c60c4RTALocation- GurgaonLevel- P1Designation- Analyst BATCTC- 6LPAGraduation is a mustStrong WFM domain knowledge, should be able to create skilling plans, Mitigation plan, crisismanagement, Break/Shrinkage management and other analyses required by managementShould be hands on experience with Call centre tools such as Verint, Nice Incontact, IEX, Avaya CMSServes as escalation point for issues beyond operations analysts authority; resolves conflictsinvolving skilling, resources, or technical issues.Prepares reports for management summarizing results of research, analyses and evaluation of anydiscrepancies.Drive initiatives on profitability improvement through automation, To fulfill any other Adhoc requeststhat came by on a monthly basis.Ability to work within deadlines & strict timeframes, strong analytical and problem-solving skills,excellent time management skills, excellent verbal and written communication skills, stronginterpersonal and relationship management skills, ability to work productively in a fast-paced callcenter environment, multi-task and detail-oriented with ability to work with little supervision.1 - 3 years of experience

Keyskills :
iexwfmreal-time monitoringrtaverint

APPLY NOW

Urgent Hiring of Real Time Analyst For top bpo Companies Related Jobs

© 2019 Hireejobs All Rights Reserved