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We are Hiring - Manager - HRO

2.00 to 5.00 Years   Gurugram   02 Dec, 2022
Genpact India Pvt Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

    Manager- HROWe re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities In this role, you will be responsible for HR admin, Payroll, C&B administration and Recruitment supporting the client in one or more of the following areas
    1. HR Admin, Recruitment, C&B
      1. Lead the team responsible for managing the Employee Services, C&B administration & recruitment admin processes
      2. Ensure adherence to SLA s as agreed for the respective processes
      3. Work closely with quality team in identification and implementation of improvement ideas
      4. Provide coaching and mentoring to the team and manage client stakeholders
      5. Monitor and resolve day to day issues & escalations, if any, by co-ordinating with the client team & Process owners
      6. Work closely with client/Process owners to ensure that any process changes / updates are communicated timely to the team members in India
      7. Review process performance and report out performance dashboards on a regular basis
    1. Payroll
      1. Lead the team responsible for managing the Payroll team at Genpact
      2. Ensure adherence to SLA s as agreed for the respective processes
      3. Monitor and resolve day to day issues & escalations, if any, by co-ordinating with the Payroll team & Process owners
      4. Work closely with Process owners to ensure that any process changes / updates are communicated timely to the team members in India
      5. Review process performance and report out performance dashboards on a regular basis
    Qualifications we seek in you Minimum qualifications
    • Commerce Graduate (PG an added advantage)
    • MBA (HR)- Added Advantage
    • Relevant experience in leading HR shared services team
    Preferred qualifications
    • Exposure to Transition of a new HRO process is important
    • Delivers oral and written communications that have clarity and impact.
    • Should have E2E HRO knowledge
    • HR skillset and experience Advanced Knowledge of Oracle HCM
    • Should have managed a team of 15-20 FTE.
    • Working experience in SOX controls; Responsible for both internal and external audits
    ,

Keyskills :
external auditcustomer focusshared servicesperformance dashboardsintellectually curioussoxhro

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