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Support Agent

2.00 to 6.00 Years   Gwalior,Other Madhya Pradesh   13 Apr, 2025
SynRam Software Services Pvt Ltd
Job LocationGwalior,Other Madhya Pradesh
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Job DescriptionJob Title: Support Agent with Sales SkillsCompany: SynRam Software Services Pvt LtdLocation: Gwalior, MPPosition: Support Agent with Sales SkillsSalary: 1,00,000 - 3,00,000 per annumCompany Overview:SynRam Software Services Pvt Ltd specializes in creating ERP systems, E-commerce websites, Mobile applications, and Digital Marketing solutions tailored to meet the specific demands and goals of businesses across various industries.Job Summary:We are seeking a dynamic and customer-focused Support Agent with sales skills to join our team. The ideal candidate will have a strong background in sales and excellent communication skills. This role requires the ability to manage customer interactions via chat, generate leads, and work effectively within the designated hours.Key Responsibilities:Handle customer inquiries and provide timely, accurate responses via chat.Utilize sales skills to identify and generate potential leads.Maintain detailed records of customer interactions and transactions.Collaborate with the sales team to achieve overall company goals.Ensure high levels of customer satisfaction through excellent service.Work from our office in Gwalior, MP during the hours of 11:30 AM to 9:30 PM.Requirements:Bachelors degree.2-3 years of experience in sales.Excellent English communication skills, both written and verbal.Ability to work efficiently in a fast-paced environment.Strong problem-solving skills and the ability to handle customer issues professionally.Ability to work full-time from the office in Gwalior, MP.What We Offer:Competitive salary ranging from 1,00,000 to 3,00,000 per annum.Opportunity to work with a diverse and talented team.Professional development and growth opportunities.How to Apply:If you meet the above requirements and are ready to take on this exciting role, please send your resume to hidden_emailJob Type: Full-timeShift: Evening shiftAbility to commute/relocate: Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)Education: Bachelors (Preferred)Language: English (Preferred)Work Location: In person,

Keyskills :
Communication SkillsCustomer ServiceLead GenerationSales Skills

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