hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Territory Service Manager - 2W

3.00 to 8.00 Years   Gwalior,Other Madhya Pradesh   08 Mar, 2025
TVS Motor
Job LocationGwalior,Other Madhya Pradesh
EducationNot Mentioned
SalaryNot Disclosed
IndustryAutomobile / Auto Ancillaries
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    About the company -TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Mobility with a focus on sustainability. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. The Company was started in 1979 as the flagship brand of TVS Group, which was founded by T.V. Sundaram lyengar. Under the persistence and diligent leadership of the Chairman Emeritus, Venu Srinivasan, the company has become the largest member of the TVS Group in terms of size and turnover. Prof Sir Ralf Dieter Speth, Chairman, TVS Motor Company and Sudarshan Venu, Managing Director, TVS Motor Company are forging a bright path for the future of the company.Today, TVS Motor is present in 80 countries and has over 50million happy customers in India. The Company also has strong socially responsible focus and supports the Srinivasan Services Trust to carry out numerous sustainable initiatives to positively contribute to the lives of communities across regions.Group Company: TVS Motor CompanyDesignation: Territory Service Manager (2W)Position description: Implement companys service standards & policies at the preowned vehicles outlet and help the dealers to grow their service business Accountable to improve customer satisfaction in assigned territories.Primary Responsibilities: Dealer Business:a. Improve service business of dealer.b. To improve service operational efficiency in workshop to improve customer satisfaction and profitability.c. Ensure availability of genuine parts supplied by TVSM recommended source Improve PSF Score:a. Improve PSF through service process audit & take corrective actions to improve service standards at workshop. Get involved in specific details, which require immediate attention.b. Contact customers at regular interval by telephone /personal meeting and understand their expectation & take counter measures. Assist the dealers to close the customer complaints within 48 hours.c. Improve the capability level of dealers service team and give on the job training in areas of product knowledge, service repair standards, special tools, and customer handling skills& customerd. satisfaction, updating the mechanics knowledge through Competitor model training. Product Qualitya. Focus on turnaround time and ensure trouble free vehicles to preowned 2wheeler customers.Educational qualifications preferred Degree: Bachelor of Engineering - BEBehaviour competencies Technical Expertise Interpersonal relationship Operational Excellence Leadership and People Management Customer FocusRequired work experience Industry: Automotive industry. Years of experience: 3 to 8,

Keyskills :
Customer SatisfactionCustomer Complaint ResolutionProduct QualityDealer BusinessService Operational EfficiencyGenuine Parts ManagementService Process AuditTurnaround Time Management

APPLY NOW

Territory Service Manager - 2W Related Jobs

© 2019 Hireejobs All Rights Reserved