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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Roles and ResponsibilitiesFacilitates the execution of the CS India ACES strategy through local management and support teams. Leads and supports process improvement projects at the network level that may have a networkimpact. Coaches and trains management, CS Associates and project teams on ACES concepts andmethodologies. Performs quantitative analysis of key process indicators to identify opportunities for processimprovement. Demonstrates discretion in coordination of project scoping and selection to align with businessobjectives. Oversees site project portfolio, assisting Kaizen Promotion Officers and individual project managerswith execution and delivery of results. Audits completed projects to verify sustained impact and partners with Financial Controller to validateimpact. Communicates across the sites at levels on project and program progress. Manages projects as assigned by Manager. Performs general duties to support and improve the CS ACES program locally and globally as part ofWW CS ACES. Responsibilities are non-routine in nature and vary from day to day. Ability to execute with total autonomy and deal with ambiguity
Keyskills :
voice of the customer analysisvoice of the customerprocess improvement projectssix sigmaquality toolsproject teamscustomer analysisproject managementhypothesis testingprocess improvementregression analysisquantitative analysisleankaizentesti