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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Responsibilities Keeping sales records up- to- date Monitoring and managing in- house CRM functions Maintaining ucstomer reords and details Maintaining Sales personnel visit records and tour details Assisting Sales perosnnnel in all market support function such as digital promotion, telecalling and sending of promotional mailers Fact- checking invoices for payment and processing Maintaining sales ledger and sales information Liasioning with Banks and maintaining bank records Correcting and modifying inaccurate files and records Reconciling sales related account balances Processing billing adjustments and refunds Filing, mailing, and other duties as needed Perform daily activity reporting against plans and schedules Monitor and manage Customer issues using in- house Support portals Provide Issue based resolution for customer centric problems and difficulties Monitor, Evaluate and understand the customizations level required during the ERP implementation Requirements Bachelor s degree in Computer Science, Management Information Systems or related field, is required Necessary skills include effective oral and written communication, strong interpersonal skills Proficient in productivity tools such as Microsoft Word, Excel, and PowerPoint is essential Self- motivated and self- directed Accurate and precise attention to detail Strong aptitude for numbers, spreadsheets, and financial reports One to three years of proven experience in market research and support Ability to multi- task would be a plus point Good comminication skills in English, Hindi and Telugu required Knowledge of ERP subsystem would be desirable Committed to continuous education through workshops, seminars and conferences Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization BCom Graduate / Post Graduates with specialised skill in accounts, production and retail domain with good comminication skills in English, Hindi and Telugu can also apply. Freshers can apply for trainee position. Note: There is a steep learning curve in all these job positions. Understanding the various modules and working of the ERP software is essential for this job role. Candidates inclined to study and learn with an aptitude towards academics and self learning would be welcome.,
Keyskills :
marketing sales ustomerservice microsoftword stronginterpersonalskills customerrelations