Administrative Assistant IV

Job Description

Not many teams aspire to zero. Welcome to the Worldwide Returns, ReCommerce & Sustainability team (WWRR&S) at Amazon.com.WW RR&S is an agile, innovative organization dedicated to making zero happen to benefit our customers, our company, and the environment. The mission of WWRR&S is to eliminate defects that cause returns (Zero defects), deliver Zero cost of returns for Amazon, send Zero product waste to landfill, and deliver on Amazon s commitment to deliver on the Climate Pledge (Net Zero Carbon) the 4 Zeros . We do this by developing groundbreaking products and driving unparalleled operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon - returns, recommerce, and sustainability.As an Administrative Assistant for WWRR&S Customer Returns team, you will help drive a positive and engaged employee base by supporting the HR and Leadership team. The successful candidate will be highly organized, extremely detail oriented, self-motivated, able to handle confidential information, as well as a demonstrated ability to respond effectively to changing workloads and priorities. Must have the ability to communicate well and to manage multiple assignments and people simultaneously.Core Responsibilities include: Deliver concierge-style service to all guests (clients, partners, employees and candidates); meet and greet upon arrival, ensuring to follow all security protocols Maintaining schedules, planning events, and meeting coordination Own and manage conference room coordination and room calendar management Conduct clerical duties, including filing, full office management, responding to emails, preparing documents and presentations using graphics, graphs, and internal information and platforms Order and maintain office supplies; maintain vendor relationships with all office suppliers Capture meeting notes, creating meeting agendas and minor content creation Scheduling cost effective travel arrangements which include airfare/hotel/ground transportation for Senior Leader(s) as needed Assist with internal communications for employees and leadership among multiple platforms, interfaces, and programs Work with outside vendors to coordinate upkeep, and office maintenance Run work-related errands as needed Think and plan ahead, delegate responsibilities appropriately and manage time effectively Compile team goals, track and help drive completion of key deliverables and follow up on outstanding items. Management of complex calendars and scheduling with diplomacy and discretion Coordinate closely with Workforce Management, Recruiting, Facilities, Human Resources, and other teams as needed Lead department team-building activities and peer recognition Drive a positive and engaged employee base by participating in and communicating engagement activities and other employee related tasks Serve as a point person and liaison to address any IT, facility, or security concerns/needs Work closely with Hiring Managers and the HR team to support and provide an exceptional new hire experience Develop positive rapport with candidates during the interview process to ensure information needed is received at each stage of the process Other duties and responsibilities as assignedWe are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth.Amazon is earth s most customer-centric company and through WWRR&S, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns, Recommerce and Sustainability team!, Associate s or Bachelor s Degree Proficiency with the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) 2+ years administrative support experience at an executive level Ability to create graphs in MS Office products Ability to work a flexible schedule (Monday-Friday) and overtime as needed Strong analytical skills and attention to detail Excellent written and verbal communication skills Ability to quickly learn organizational structure and the objectives of the team Strong organizational and communication skills, team orientated philosophy, and problem solving skills Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines High levels of integrity and discretion Ability to communicate effectively with a variety of constituent groups such as senior management, peers, and outside contacts

Keyskills :
ms officeteam buildingmicrosoft officestrong analytical skillscost effectivehuman resourcescustomer returnsfun at workhandle confidential informationproblem solvingstatements of work sow