Agile Coach I

Job Description

Role Proficiency:Guide Agile teams across accounts in a portfolio / BU to deliver high quality project deliverables within the limits of delivery timelines security quality and performance guidelinesOutcomes:

1. Initiate and drive agile transformation based on an assessment of clients needs
2. Guide the team to deliver on the implementation and coach / mentor development teams client product owners and stakeholders on the agile methodology

Measures of Outcomes:

1. Customer awareness on AMM (qualitative)
2. Maturity improvement of the team on agile concepts based on maturity assessment)
3. Target vs. achieved improvement AMM
4. Increase in adoption of agile practices / participation
5. Feedback from the team (number of impediments/action items identified/resolved measured through retrospection notes/survey)
6. Deviation percent from planned roadmap
7. Improvements in program timelines and quality
8. Cost (Target vs. achieved)
9. Reduction in Cost of Delivery
10. Schedule and effort deviations (Target vs. achieved)
11. Product Owner score (Customer Satisfaction score)
12. Release-on-release defect reduction

Outputs Expected:Framework Customization - Assessment:

1. Understand the customers needs and expectations (benefits). Interact with executive leadership to understand the goals of transformation projects the business and IT needs business and IT roadmap expected accelerators etc.
2. Conduct a detailed assessment through interviews review of process models current internal discussions review of documentation etc.
3. Conduct a study of the delivery ecosystem enterprise architecture applications at the client location current delivery process etc.
4. Identify the existing structure and tools change and extent of change based on the assessment assess requirements for movement to agile and provide supporting evidence as required
5. Identify vendors with whom UST needs to collaborate sharing the same with the executive leadership
6. Identify the tools required based on engineering practice.

Framework Customization - Framework Design:

1. Create the process and delivery framework to bring about the transformation to an agile methodology
2. Create the plan including the following: specific agile methodology collaboration mechanism communication mechanism solution accelerators to be built escalation matrix interactions with CMI interactions between agile and non-agile teams integration tools etc.
3. Create the team structure across all locations identify the best project to be used as a pilot
4. Identify the metrics which can be used to assess the pilot design share the same with the senior management
5. Identify the transformational plan which can then be cascaded to other teams
6. Post the pilot identify the learnings and changes to the framework based on the same. Verify the process to ensure on-ground delivery.

Framework Customization - Maturity Assessments:

1. Design the maturity assessment process and parameters conduct maturity assessments at decided intervals to assess the transformation.

Agile Implementation:

1. For project assessments
2. Study the models available on the market
3. Identify the agile methodology and mix required for the benefit which the customer is looking for
4. Guide the architect on the various accelerators: tools automation etc. to be leveraged to deliver on customer expectations
5. Facilitate meetings including product backlog creation sprint planning and retrospectives as required.
6. During implementation
7. Identify common patterns across teams and challenges faced during implementation
8. Conduct a retrospective across engagements to identify common threads
9. Identify process changes and revise the process on a continuous basis.

Product Roadmap:

1. Participate in product roadmap activities with the client and translate the client vision into an actionable roadmap in terms of features and release schedule
2. Advise and guide the team based on technical expertise (Agile)
3. Break down the requirements into independent programs
4. Identify dependencies between each program
5. Prioritize the programs based on the dependencies business value and criticality to enable smooth and phased delivery.

Coaching & Facilitating:

1. Provide coaching to the scrum master and the team conduct training sessions on Agile methodologies and process (including concepts such as daily meetings planning self-organization collaboration iterative development etc.)
2. Identify the challenges that could arise and educate the team on environment process mitigation steps etc. Identify the need to move to new ways of working conduct demo sessions
3. Build samplers which can be used within the team cross leverage artefacts from other projects to build process efficiency and the benefits of implementing the agile process
4. Coach and mentor the client product owner and business stakeholders on the process methodology acceptance criteria use case etc.
5. Provide training on the agile concepts various practices and the value of the same.

Business Development:

1. Support BD team in understanding the changes required for Agile transformation and Agile execution projects
2. Showcase Agile capabilities of UST including project experiences credentials etc.
3. Establish relationship with the client and position UST to build credibility.

Client Stakeholder Management:

1. Participate in steering committees to review the transformation
2. Communicate the progress in terms of process acceptance maturity assessments etc.

,

Keyskills :
use caseuser storiesuse casesquality of servicescrumnew conceptsagiletest casescoachingjirascrum masterflow diagramsit roadmapagile processstatements of work sow