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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Statistics / Analytics |
| EmploymentType | Full-time |
AnalystRole : AnalystJD : Customer support or technical support experience in online industry (1 to 2 years)preferably with processes related to data curation / extractionGood knowledge of websites, and how to navigate to obtain desiredinformationExcellent Communication Skills (both written oral)Language Standard: Versant Communication Test Score 65 for Reading WritingDecision making skillsStrong Logical/ Analytical skills (cognitive ability)Focus on accuracy/eye for detailsStrong preference for native language speakers or strong C2 language level includingmeaning and spelling of words, rules of composition and grammar, along with writtenand oral English skills [For non English]Excellent time management skills, most workload involves fluctuationExtremely proactive and organized with a track record of success in a team environmentProvide excellent customer service and delight customers by exceeding theirexpectations.Ensure logical and meaningful extraction of url content along with 100 SLA adherence.Prepare and implement action plans to drive process improvements.Deliver high quality of extraction consistently w/t fail and ensure process compliance.Develop domain expertise and work like an SME. Challenge what seems not rightPerform high quality RCAs to identify the root causes of repeating/high severity issues.,
Keyskills :
recdatacurationtimemanagementcustomerserviceanalyticalskillsmanagementskillscommunicationskillsslarootnativeenglishgrammarversantspellingofsuccesscustomersupptechnicalsuppmanage