hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

APAC Regional IT Support Manager

4.00 to 0.00 Years   Hyderabad   08 Apr, 2021
GitHub
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaTechnical Support / Helpdesk,General / Other Software
EmploymentTypeFull-time

Job Description

GitHub is looking for a Regional IT Support Manager in India to join our world-class IT organization. This is a critical role and one that will have a large impact on the quality of support at GitHub as we continue to scale globally.We are looking for someone with a proven track record in leading distributed IT Support teams in the delivery of world class support and enablement. The ideal candidate will be well versed in supporting our tech stack (Okta, G Suite, Slack, Zoom, Zendesk) and helping grow a regional team. The candidate should also be ready and willing to get their hands dirty, not just managing or leading a team, but also pitching in to assist in the work itself.The APAC Regional IT Support Manager will partner with internal and external cross-functional stakeholders to help deliver a great support experience to employees in APAC, as well as Hubbers in other regions. This position will report to the Senior IT Support Manager and help shape the future of GitHub IT support in the APAC region.Some of the things you will be responsible for:

  • Leading a team of IT Generalists across the APAC region including India and Japan
  • Participating in hiring as the IT support team scales with company growth
  • Managing vendor relationships
  • Driving measurable and agreed-to business outcomes that impact teams in APAC
  • Working hands-on to maintain a consistent support experience as well as contribute to team goals which may include scripting and systems implementation
Qualifications for the role:
  • Fantastic communication skills, both written and verbal
  • Experience directly managing a distributed IT support team
  • Experience with SAML based single sign-on solutions
  • Demonstrated experience with cross functional projects from start to finish
  • At least 4 years of experience supporting a companys IT operations
  • Service-oriented mindset and the ability to empathize with a wide range of technical experience
  • Experience troubleshooting macOS and Windows machines
  • Experience with networked and mobile computing environments
  • Experience supporting office networking equipment
  • Knowledgeable of git and the GitHub workflow (this is how we work)
Who We Are:GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world s most important technologies. We foster a collaborative community that can come together as individuals and in teams to create the future of software and make a difference in the world.Leadership Principles:Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice KindnessWhy You Should Join:At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. Weve designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remoteWe are also committed to keeping Hubbers healthy, motivated, focused and creative. Weve designed our top-notch benefits program with these goals in mind. In a nutshell, weve built a place where we truly love working, we think you will too.GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We dont discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if theres any way we can make the interview process better for you; were happy to accommodate!Please note that benefits vary by country. If you have any questions, please dont hesitate to ask your Talent Partner.#LI-POST,

Keyskills :
salestechnical supportslacustomer relationsdeliveryit supportmobile computingbehavioral trainingcommunication skillsproject administrationsangitapacsamlrestzoomtrustidealsingle signon

APPLY NOW

APAC Regional IT Support Manager Related Jobs

© 2019 Hireejobs All Rights Reserved