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Applicants apply for Oracle Apps EBS Support lead

3.00 to 7.00 Years   Hyderabad   01 Jul, 2022
NTT Global Delivery Services Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Support of ERP applications 11i and R12 Versions.SLA Management, Ticket Updates, Finding Root Causes. Attending regular day-to-day issues and provide solutions and keep updating users. Provide On-Call-Support as and when needed.Supporting Report modifications, maintenance of interfaces. Ability to work with users on critical items in a time bounded manner collaborate with cross functional teams to achieve results. Maintain the Incident SLA response and resolution timelines Analyze and resolve complex issues with applications developed for the client Provide production and user support for shipping, deliveries, and transportation management issues Address issues based on criticality and priority following escalation procedures.Job Segment: Database, Oracle, ERP, Technology ,

Keyskills :
unixcustomer supportsalesaccountsadvertisinguser supporttransportation managementerp11ir12slarootoracleshipping

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