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Job Location | Hyderabad |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Bachelor s degree Minimum 4 years IT experience MCSD Certification with strong working knowledge OCP Certification with Oracle and SQL database strong working knowledge Linux Operating System experience ITIL / COBIT Certification with process knowledge Application support knowledge Helpdesk Tool knowledge, preferably ServiceDesk Plus from Manage Engine Strong knowledge of IT GRC Methodologies Excellent analytical and problem solving skills Practical experience of Helpdesk Tool knowledge, preferably ServiceDesk Plus from Manage Engine,SQL Server and networking Ability to work both independently and as part of a team Excellent customer service skills Understanding of software development cycle Excellent written and spoken English Flexibility - responsibilities may require occasional evening and weekend work Excellent skills in Reporting in XL/ PPT and analysis of information Good prioritization skills to balance key priorities Strong Interpersonal, Communication & Leadership skills Strong problem-solving skills and ability to work effectively with staff across levels in a diverse environment,
Keyskills :
it grcsql serverservice desksql databaseproblem solvingcustomer servicework effectivelyapplication supportsoftware developmentsqlgrcocpitilmcsdlinuxcobitoraclebalancesoftware